Terms of Service

Effective Date: As of your use of the service

This agreement (the "Agreement") is entered between you ("you") and MAREFEAT LTD, a company existing under the laws of Belize having its principal place of business at New Horizon Building, Ground Floor, 3 1/2 Miles Philip S.W. Goldson Highway, Belize City, Belize (the "Company").

Acceptance of Terms

By using any Company's Service or making any step towards fulfillment of your obligation under this Agreement, you hereby express your full and unconditional consent to these Terms of Service.

Services Description

SkinFlow provides AI-powered skincare analysis and personalized routine recommendations. Our Services include:

  • Questionnaire-based skin assessment
  • Optional photo analysis using AI
  • Personalized skincare routine generation
  • Product recommendations
  • Access to your personalized dashboard

Medical Disclaimer

IMPORTANT: SkinFlow is NOT a medical service and does NOT provide medical advice, diagnosis, or treatment.

  • Our recommendations are for educational and informational purposes only
  • Always consult with a licensed dermatologist or healthcare provider for medical concerns
  • Do not use our Service as a substitute for professional medical advice
  • If you experience severe skin reactions or concerns, seek immediate medical attention

User Responsibilities

By using our Services, you agree to:

  • Provide accurate and truthful information in the questionnaire
  • Only upload photos of your own skin
  • Not misuse or abuse the Service
  • Patch test any new products before full application
  • Take personal responsibility for product purchases and usage
  • Discontinue use of any product that causes irritation

Subscription Terms

Premium Subscription: Access to detailed skincare plans requires an active subscription.

  • Billing: Subscriptions are billed monthly or annually based on your selection
  • Auto-renewal: Subscriptions automatically renew unless cancelled
  • Cancellation: You may cancel anytime through your account settings or Stripe portal
  • Refunds: 30-day money-back guarantee for first-time subscribers
  • Price Changes: We will notify you of any price changes in advance

Intellectual Property

All content, including but not limited to text, graphics, logos, algorithms, and software, is the property of the Company or its licensors and is protected by copyright and other intellectual property laws.

Photo Usage and Privacy

Photos you upload are used solely for:

  • Analyzing your skin condition using AI
  • Generating personalized recommendations
  • Storing in your account for reference

We do NOT use your photos for marketing or share them with third parties without explicit consent. See our Privacy Policy for complete details.

Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for:

  • Any skin reactions or allergic responses to recommended products
  • Inaccuracies in AI-generated recommendations
  • Decisions made based on our recommendations
  • Indirect, incidental, or consequential damages
  • Loss of data or profits

You acknowledge that product recommendations are suggestions only and actual product selection is your responsibility.

Product Recommendations

Product recommendations are based on general suitability for skin types and concerns. We may earn affiliate commissions from product purchases, which does not affect our recommendations' integrity.

Account Termination

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms of Service
  • Engage in fraudulent activity
  • Misuse the Service
  • Fail to pay subscription fees

Modifications to Service

We reserve the right to modify or discontinue the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Belize.

Dispute Resolution

Any disputes arising from this Agreement shall be resolved through arbitration in accordance with Belize law.

Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the effective date.

Contact Information

If you have any questions about these Terms of Service, please contact us through our support channels.

For the complete legal document, please download the Terms of Service PDF.

By using SkinFlow, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.